← All articles

November 12, 2026

Creating your Government Authentication Service account (formerly clicSÉQUR), step by step

Not sure about a step? Call us: we come to your home and go through it with you. We do it with you

You want to get into SAAQclic, or find a notice of assessment at Revenu Québec. The site sends you to a page you have never seen: the Government Authentication Service. It is the front door the Quebec government has put in front of its online services, and it replaced clicSÉQUR for individuals.

One account opens SAAQclic, My Account for Individuals at Revenu Québec, the Québec Health Booklet (Carnet santé Québec) and several RAMQ online services, including replacing a lost or stolen health insurance card. You create it once, then use it everywhere.

Creating it happens in two stages. The first, a username and a password, goes smoothly. The second, the identity check, asks for four numbers taken from three or four different documents, and that is where it gets stuck, when it does. Gather them before you start and lay them beside the keyboard.

Before you start: what you need

• An email address of your own that you know how to open. An address can serve only one account: if two partners share the same inbox, one of them will need another. That is also where a six-digit code arrives at every login.
• Your health insurance card. The number is on the front (four letters, then digits) and a reference number is printed on the back.
• Your social insurance number, the nine-digit one.
• A Revenu Québec notice of assessment, from your last income tax return or the year before. The number to copy is labelled “Numéro de l’avis” (notice number): 11 characters starting with Q or M. Do not mix it up with the identification number just above it, which is digits only.
• Your driver’s licence, if you have one. Its reference number, on the front, can stand in for the one on the back of the health insurance card: you need one of the two, and the card must be valid.
• A sheet of paper and a pen, to note the username you chose and the email address you used.

The account is personal: it is created in the name of the person who will use it, with their own documents.

Step 1: create the basic account

1. Type quebec.ca/government-authentication in the address bar at the top of the browser, rather than in a search box. If you start from SAAQclic, its login button takes you to the same place.
2. Click Access the service, then the Access the Government Authentication Service button.
3. Click Create an account. Choose a username, enter your email address and create a password. Tick the terms of use box if you accept them, then click Next.
4. Open your email in another tab. A six-digit security code is waiting: enter it, then click Next. The account now exists.

At this point it only opens services that need no proof of identity. The government recommends doing step 2 right away, even when the service you want does not require it.

Step 2: prove your identity

1. Click Start the identification process.
2. Enter your first name, last name and date of birth, then your health insurance number and your social insurance number. Copy them exactly as printed on the cards, then click Next.
3. Enter your notice of assessment number.
4. Enter the reference number from the back of your health insurance card, or the one from the front of your driver’s licence, then click Next.
5. Along the way, a box asks you to consent to these details being shared for the check: you must tick it to continue. A message then confirms your identity has been verified.
6. Go back to the service you wanted. The first time, it asks for your consent to receive your information. On SAAQclic, that means consenting and then entering your SAAQ identification number, printed on your licence or your registration certificate. Revenu Québec asks again for your health insurance number and a notice of assessment number: keep the notice within reach.

On later logins, you enter your username or email, your password, then a new six-digit code sent by email. To get the code by text instead, add your mobile number in your account management, reached through the same Access the service page.

Stuck?

• No recent notice of assessment. If you filed a tax return, the notice is in Revenu Québec’s My Account, which also offers a way in through your online banking. With no recent return, click I do not have a Notice of Assessment or I do not have my Notice of Assessment on hand, then Next, enter your mailing address and tick the consent box. A confidential code arrives by mail within 15 days. When it comes, type the web address written on the letter, log in and enter the code.
• No licence and no readable reference number. Same path, with the I do not have either of these pieces of information button. Careful: the letter replaces only one piece of information. If you are missing both the notice of assessment and the two reference numbers, the online process cannot succeed; skip straight to the last point.
• The health insurance card has expired. Its number still works. If you cannot find it, the RAMQ gives it to you at 418-646-4636 or 1-800-561-9749.
• No social insurance number. It is mandatory, and you apply for it at Service Canada.
• The six-digit code never arrives. Look in the junk mail folder, then reread the address you typed in step 3: one wrong letter and the code goes to an inbox that is not yours.
• Your old clicSÉQUR login is refused. It no longer works: you need a new account, once and for all.
• Nothing works. Services Québec answers at 1-877-644-4545, toll-free, Monday to Friday from 8 am to 6 pm. The check can also be done in person at SAAQ service centres, which all have an Espace SAAQclic helpdesk; in Montreal, those are Dorval, Henri-Bourassa, Langelier and Place Versailles. Bring your health insurance number, two valid pieces of ID including one with a photo, and a way to open your email on the spot. To avoid the wait, book on saaq.gouv.qc.ca and pick the Account creation assistance topic.

Doing it with someone beside you

You create this account once, and it then opens a good share of government services. If you would rather have someone beside you that day, that is what we do: we come to your home, the documents on the table, and you type your own numbers and password. We keep no code and no paper, and we are not government staff: if a number is refused, we call Services Québec together. Afterwards, an in-home computer lesson for beginners teaches you to use the account on your own, and the three reflexes against scam emails apply to any message claiming to come from the government.

Not sure about a step? Call us: we come to your home and go through it with you. We do it with you